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August 22, 2002
(Madison, Wis.)
- "Our business started picking up about the time the recession
hit, and it has really taken off since the Dow slid below 9000."
Words not many businesspeople can say. But Joe Saari, President and
CEO of Precision Information (PI), has seen his business grow while
much of the rest of the economy struggles.
The secret to PI's
success in troubled times is the company's product: financial education
for investors. As frantic investors search for ways to protect themselves
in the face of one of the worst bear markets in recent memory, they
are turning to PI for help.
"In the late '90s, millions of people opened new accounts and began
trading aggressively. They bought lots of tech stocks, saw huge gains,
and figured they knew what they were doing," Saari said. "Then
came the tech blow-out, followed by recession, the Enron debacle, and
the recent stock market tumble. Suddenly, these investors realize that
they need a lot more know-how if their portfolios are going to survive
and thrive in the future," he said.
The latest investor survey by the Securities Investors Association bears
out Saari's observation. Nearly 50 percent of investors regret the investment
decisions they made last year, and 46 percent say they'll be more cautious
in the future. Fewer than half of investors surveyed say they know most
or all of what they need to make good investment decisions, and a full
84 percent say the securities industry should be doing more to educate
them.
Precision Information co-founder Ed Harris says lack of knowledge about
the basics of investing is causing many investors to make expensive
mistakes. "I shake my head when I hear so many stories of people
losing their retirement savings or their kids' college funds,"
he said. "With a little knowledge of simple concepts like diversification
and risk tolerance, many of these folks would be in a much stronger
position today."
The combination of insecurity and a need for know-how is bringing both
individual investors and the securities industry to Precision Information's
door. Sales of PI's signature offering, a software product called The
Encyclopedia of Personal Finance™, have increased over 200% since
last year. Companies like Ameritrade, Morningstar, New York Life, Bob
Brinker's Money Talk and Investment Advisor magazine have turned to
PI to create online investor education pages for their Web sites as
well. Most recently, PI created an investor guide for the latest versions
of Intuit's Quicken Premier and Quicken Premier Home and Business.
While PI products like The Encyclopedia of Personal Finance™
are marketed directly to consumers, PI has also focused on financial
professionals to use investor education as a marketing strategy. Along
with custom-designed Internet materials, PI has a variety of special
products designed for financial professionals to distribute as prospecting
and customer service tools.
"Investor confidence is at an all-time low," Saari said. "Investor
education is a powerful way for financial professionals to boost their
clients' confidence and increase their willingness to buy financial
products and services," he said.
After founding Precision
Information in 1998, it took a while for Saari and Harris to convince
the financial community that educating its customers was an important
business strategy. But the financial shocks of the past year are making
believers out of many.
"Successful advisors know that educating their clients is essential
to developing good relationships," said Investment Advisor publisher
Eric Haines. "When clients are knowledgeable and understand the
investing process, that often leads to good long-term relationships.
Financial planning is a process, and successful advisors know that client
education is a big part of it."
"The PI materials in our Investor Education Center are easy to
read and straight to the point. Advisors can feel confident sharing
them with clients," Haines said.
"The Precision Information material is both accurate and written
so both experienced and novice investors can understand it," said
Susan Dziubinski, developer of Morningstar.com's University pages. "That
can be a rare combination in the world of finance." PI developed
a bond education section for the Morningstar.com site.
Saari and Harris say they were inspired to start the business by the
lack of reliable, basic information for new investors. "When it
comes to managing your money effectively, what you know can make the
difference between a great return and a big loss," Harris said.
"There's a lot of information out there, but it's spread out all
over the place. What's more, much of it is either too complex for most
investors to understand, or it is colored by somebody's personal opinions
or biases," he said.
"We wanted to create resources that would be objective, easy to
use, and comprehensive enough that they could answer any question you
might have about your finances," Saari said. "With the Encyclopedia
of Personal Finance™ and our other products, we've achieved that
goal."
Precision Information (PI) is a rapidly growing personal finance software
company devoted to developing and distributing innovative educational
software and online applications for the financial services market.
PI provides efficient, effective, and affordable financial education
tools and learning systems to serve the needs of financial service firms,
financial professionals, students, individual investors, and independent
learners alike.
For more information about Precision Information or the Encyclopedia
of Personal Finance™, call Precision Information at 888-345-1285,
or log on to the company's Web site at www.precision-info.com.
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